Shipping policy

Processing Time:

  • Orders are processed within 1-2 business days (excluding weekends and holidays).
  • Once your order is shipped, you will receive a confirmation email with tracking details.

Shipping Rates & Delivery Time:

  • Australia: Standard Shipping (2-8 business days) | Express Shipping (1-4 business days).
  • International Shipping is not offered at this time.

Shipping Costs:

  • Australia Standard Shipping $10.00
  • Australia  Express Shipping $15.00

Lost or Delayed Shipments:

  • If your order has not arrived within the estimated timeframe, please check your tracking information.
  • Contact our support team if your package is significantly delayed or marked as delivered but not received.

Returns & Exchanges:

  • If you need to return or exchange an item, please refer to our Refund Policy for eligibility and instructions.

For any shipping-related inquiries, please contact us at syaay@gmail.com.